Shipping policy

Shipping Policy
Thank you for shopping with Swagsole. We are committed to delivering your order safely and on time.

1. Shipping Locations
We currently ship across India. At this time, we do not offer international shipping.

2. Order Processing Time
  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive a confirmation email once your order is shipped.

3. Delivery Time
Estimated delivery timelines:
  • Metro Cities: 3–5 business days
  • Other Locations: 4–7 business days
Please note: Delivery times may vary due to remote locations, extreme weather conditions, or courier partner delays.

4. Shipping Charges
  • Standard Shipping:₹99 shipping is applied to all orders across India as calculated at checkout.

5. Cash on Delivery (COD)

  • Cash on Delivery (COD) is not available for this order.

    Please complete your purchase using one of the available prepaid payment methods at checkout.

6. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your shipment using the link provided by our courier partner.

7. Delayed or Lost Packages
If your order is delayed beyond the estimated timeframe, please reach out to us:
  • 📧 Email: swagsole.in@gmail.com
We will coordinate with our courier partners to resolve the issue as quickly as possible.

8. Incorrect Address
Please ensure your shipping address is accurate at the time of purchase. Swagsole is not responsible for delivery failures or misplacement due to incorrect or incomplete addresses provided by the customer.

9. Contact Us
For any shipping-related queries or concerns, please contact us at:
  • 📧 Email: swagsole.in@gmail.com
  • 🏷 Brand: Swagsole
  • 📍 Address: B-1502 Shastri Nagar, Delhi - 110052